Consumer White Paper
The consumer White Paper “A Better Deal for Consumers” sets out the real help we are providing now to people in financial difficulties, and the longer term measures we are planning to bolster confidence.
On 2nd July 2009 the Government published a consumer White Paper “A Better Deal for Consumers: Delivering Real Help Now and Change for the Future”.
A Better Deal for Consumers sets out the real help we are providing now to people in financial difficulties, and the longer term measures we are planning to bolster confidence.
The help we are providing for consumers now aims to:
- help keep people in their homes,
- offer advice to those in debt,
- deal with sharp business practice
- help vulnerable people cope with essential bills.
Looking further ahead we set out a new approach to consumer credit that learns the lessons from recent events and aims to help consumers make better borrowing decisions.
Our consumer policy will be active in identifying and dealing with new consumer markets; proportionate in its approach to business regulation and concentrate resources on rooting out rogue businesses.
The proposals and actions in this White Paper will form the basis of a consumer policy that is able to adapt to change and help all consumers make informed and responsible choices.
You can read the full Consumer White Paper and accompanying documents below:
A better deal for consumers: delivering real help now and change for the future [Consumer white paper Cm 7669] (PDF, 1189KB)
Welsh Language version:
Cynnig gwell i ddefnyddwyr: darparu help go iawn nawr a newid ar gyfer y dyfodol [papur gwyn Defnyddwyr Cm 7669] (PDF, 786KB)
A better deal for consumers: delivering real help now and change for the future. Equality impact assessment (PDF, 424KB)
Welsh Language version:
Cynnig gwell i ddefnyddwyr: darparu help go iawn nawr a newid ar gyfer y dyfodol. Asesiad o'r effaith ar gydraddoldeb (PDF, 188KB)
A better deal for consumers: economic narrative (1845KB)
Video - Consumer White Paper launch (external link)
